Identity before volume
Phone, WhatsApp ID, Instagram identity and email are matched before a new lead is created.
← All features
ONE PERSON · ONE THREAD
WhatsApp, Meta, email and forms in one working inbox.
Every conversation resolves to the lead it belongs to, with priority, stage, owner and the next promise visible beside it.
Policy-aware replies
Free text stays inside the WhatsApp service window; approved templates appear when the window closes.
Queues with consequences
Mine, unassigned, needs reply, overdue, snoozed and escalated views carry live counts and SLA state.
Context stays attached
Calls, notes, follow-ups, consent and every message live on one timeline.
WHY IT WORKS
The next move stays explainable.
- EVENTA customer signal arrives.
- CONTEXTCrosvia CRM matches the person and history.
- DECISIONThe owner sees the reason and acts.
Bring one real pipeline.