Hosted in India
Bengaluru production region, daily backups and defined retention.
TRUST SHOULD BE CHECKABLE
Specific controls, written down.
Security is expressed as operating behaviour: who can act, what gets recorded and how the system recovers.
Two-factor authentication
TOTP per user with recovery codes and session controls.
In-transaction audit log
Sensitive writes and their actor are recorded together.
DPDP operations
Consent by channel, access context and erase workflows.
Role boundaries
Workspace roles gate the views and actions available to each person.
Signed webhooks
Inbound provider events are authenticated and idempotent.
DESIGN PRINCIPLES
Least privilege. Visible actors. Recoverable operations.
Crosvia CRM keeps tenant context explicit, records sensitive state changes with their actor and protects provider boundaries through signed callbacks and scoped credentials.
Bring one real pipeline.