Structured support
Create a ticket from the customer record, assign it and track its SLA.
← All features
SERVICE · SLA · RETENTION
The relationship continues after the sale.
Tickets, service promises and renewal dates stay connected to the same customer and owner.
Visible obligations
Open service work appears beside sales history and payment context.
Renewal queues
Upcoming renewals create dated work before the relationship goes quiet.
Escalation paths
Overdue tickets and renewals can notify the owner and manager automatically.
WHY IT WORKS
The next move stays explainable.
- EVENTA customer signal arrives.
- CONTEXTCrosvia CRM matches the person and history.
- DECISIONThe owner sees the reason and acts.
Bring one real pipeline.