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EMAIL CAPTURE

Inbound mailbox activity matched to leads.

Read supported mailboxes and attach incoming messages to the right customer timeline.

01

Mailbox connection

Connect the inbox with scoped credentials.

02

Address matching

Use sender and recipient identity to locate the lead.

03

Thread context

Email appears beside calls and messages.

04

Reviewable exceptions

Unmatched mail remains visible for manual resolution.

WHY IT WORKS

The next move stays explainable.

  1. EVENTA customer signal arrives.
  2. CONTEXTCrosvia CRM matches the person and history.
  3. DECISIONThe owner sees the reason and acts.

Bring one real pipeline.

See how Crosvia CRM prepares the next move for your team.