Business identity
Connect the Instagram professional account linked to the Page.
← All integrations
META MESSAGING
Instagram conversations beside the lead they belong to.
Receive Instagram messages through Meta’s supported business messaging APIs and route them into the shared inbox.
Shared ownership
Assign, reply, snooze and escalate from the same inbox.
Identity matching
Instagram identity stays attached to the lead timeline.
Policy visibility
The composer reflects channel limits before a person sends.
THE OPERATING TRACE
How Instagram Messaging stays observable.
- STARTBusiness identityConnect the Instagram professional account linked to the Page.
- CONTROLShared ownershipAssign, reply, snooze and escalate from the same inbox.
- OUTCOMEWhat changesSocial conversations stop living in an isolated phone app.
MAKE THE NEXT MOVE VISIBLE
Bring one pipeline.
Leave with a working queue.
Try Crosvia for 14 days, or map it to your process in a 30-minute demo.