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META MESSAGING

Messenger enquiries enter the same operating queue.

Page conversations arrive through Meta webhooks, retain their source and can be assigned like any other thread.

01

Page connection

Subscribe the selected Facebook Page through Meta.

02

One inbox

Messenger threads share views, owners and SLA rules.

03

Lead context

Stage, score and follow-ups remain visible while replying.

04

Audited actions

Assignment and message actions retain their actor.

WHY IT WORKS

The next move stays explainable.

  1. EVENTA customer signal arrives.
  2. CONTEXTCrosvia CRM matches the person and history.
  3. DECISIONThe owner sees the reason and acts.

Bring one real pipeline.

See how Crosvia CRM prepares the next move for your team.