Cloud API connection
Use the official Meta-hosted WhatsApp Business Platform.
← All integrations
MESSAGING
Official WhatsApp conversations inside the lead record.
Connect a WhatsApp Business Platform number, receive messages through Meta webhooks and reply within policy.
Window-aware composer
Free text inside 24 hours; approved templates outside it.
Delivery state
Sent, delivered, read and failed updates stay on the message.
Consent and erase
Channel consent and DPDP actions remain visible on the lead.
THE OPERATING TRACE
How WhatsApp Cloud API stays observable.
- STARTCloud API connectionUse the official Meta-hosted WhatsApp Business Platform.
- CONTROLWindow-aware composerFree text inside 24 hours; approved templates outside it.
- OUTCOMEWhat changesThe team works from one inbox without replacing the official WhatsApp infrastructure.
MAKE THE NEXT MOVE VISIBLE
Bring one pipeline.
Leave with a working queue.
Try Crosvia for 14 days, or map it to your process in a 30-minute demo.