Cloud API connection
Use the official Meta-hosted WhatsApp Business Platform.
← All integrations
MESSAGING
Official WhatsApp conversations inside the lead record.
Connect a WhatsApp Business Platform number, receive messages through Meta webhooks and reply within policy.
Window-aware composer
Free text inside 24 hours; approved templates outside it.
Delivery state
Sent, delivered, read and failed updates stay on the message.
Consent and erase
Channel consent and DPDP actions remain visible on the lead.
WHY IT WORKS
The next move stays explainable.
- EVENTA customer signal arrives.
- CONTEXTCrosvia CRM matches the person and history.
- DECISIONThe owner sees the reason and acts.
Bring one real pipeline.