Enquiry context
Capture treatment, preferred time, location and concern.
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6-STAGE PIPELINE
Turn enquiries into attended appointments with calmer follow-up.
Treatment interest, consent, appointment, estimate and reminder history stay together for the front desk and manager.
Appointment work
Book, remind, reschedule and record attendance.
Consent-aware contact
Keep channel permission visible before outreach.
Service follow-up
Create after-care and repeat-visit work from the outcome.
WHY IT WORKS
The next move stays explainable.
- EVENTA customer signal arrives.
- CONTEXTCrosvia CRM matches the person and history.
- DECISIONThe owner sees the reason and acts.
Bring one real pipeline.